IDIA 612 - Transcripts

I had fun playing with tellme.com and Goog411. I admit that I generally use Goog411 these days since the recognition is so good. But I really appreciate the more efficient nested menu output of tellme.com.

Goog-411 Transcript (click to listen)

Prompt: What city and state
User: Clarksburg, Maryland
Prompt: What business name or category?
User: coffee
Prompt: Searching
Prompt:
Top eight results
Number 1 Myorga Coffee on Stringtown Road
To select number one, you cna press one or say number one
Number 2 Starbucks on Frederick Road, Germantown
Number 3 Starbucks on Frederick Road, Germantown
Number 4 Starbucks Coffee on Germantown Road, Germantown
To start a new search, say start over anytime
Number 5 Starbucks on Frederick Road, Germantown
Number 6 Dunkin Donuts on Wisteria Drive, Germantown
Number 7 Mayorga Coffee on Wisteria Drive, Germantown
Number 8, Aqui Brazilian Coffee on Wisteria Drive, Germantown
Top of the list
User:
Number 1 -
Prompt: Number 8, Aqui Brazilian Coffee on Wisteria Drive, Germantown
Prompt: I’ll connect you or say details or go back
User: Text message (able to do this by reading instructions on website)
Prompt: Hold on, Sending text message
Prompt: Hang on and I’ll connect you, or say go back.

Text Message

Tellme Voice Transcript (click to listen)

Prompt: Main menu
Prompt: business search, ring tones, stock quotes, news center, sports, entertainment, travel, and popular shortcuts
User: business search
Prompt: hmmm. I didn’t get that. Please say one of our categories or say main menu
Prompt: business search
Prompt: I’m sorry, I still didn’t get that. To hear all the categories we have, say main menu
User: business search
Prompt: I’m sorry. I’m having trouble understanding. You can also punch the first three letters of one of our categories on the telephone keypad, for instance — okay, business search then.
User: Prompt: city and state please
User: clarksburg, maryland
Prompt: okay. what business, or type of business are you looking for?
User: coffee
Prompt: To narrow your search, you can say by intersection or you can say I don’t know
Prompt: Alright. When you hear the one you want, just say the number.
Prompt:
1) Mayorga coffee
2) Starbucks, in multiple cities - (There are two. Do you want the __ or the __)
3) Music Cafe, in Damascus
Prompt: You can say repeat, tell me more choices, or new search
Prompt: Sorry I didn’t hear you.
User: Tell me more choices.
Prompt: More choices
Prompt:
4) Dunkin Donuts in multiple cities
5) HUUI Brazilian Coffee, in Germantown
User: 5
Prompt: Okay, HUUI Brazilian Coffee at the 12615 Wisteria Drive Germantown Square
Prompt: The number is 301-540-3395. I’ll text you that info now.
Prompt: You can say share this listing, you can also say repeat the info or start over.


Of course, the user interaction is not yet complete. Users can still go from a link in a text message to map. But I don’t focus on the interaction with the map GUI.